Resume Current Job | IT Infrastructure Engineer | New York City

Innovative and Multifaceted IT Infrastructure Engineer

Windows Server 2022/2019/2016/2012/2008/2003 R2 | Exchange 2007/2003

Hyper-V | VMware | Active Directory | DNS | Group Policy | TCP-IP | PowerShell

Expert IT Specialist Contractor via Broad Crossing Inc.

New York City Department of Education

Contract

Brooklyn, NY

July 2021 - Present

• The contract job was renewed for two more years with a new job title via Broad Crossing Inc.
• I am now managing 15,000 lines of PowerShell code for the server integration tasks. Circa July 2019 550 lines of code existed.
• As new requirements for the integration process arise I update the code and the QA process accordingly.
• I updated the code to function with Server 2022.
• I recently completed a major update of the server integration script to accommodate a new networking architecture while maintaining full compatibility with the current environment. I added support for VLSM, new DHCP scopes, and settings such as DNS addresses were moved from code to text files.
• Recently the entity changed its DNS settings. Because I planned appropriately I only needed to update one text file for the script and one tab for the QA process in the Excel worksheet template file.
• I continue to increase the level of automation by reducing the amount of human input.
• I added encryption. The process is now more secure. The operator will not need to enter two pairs of credentials.
• I developed code which proactively monitors and manages over 3,300 physical and virtual servers.
• The monitoring framework enables the servers to automatically resolve faults for both Hyper-V replication and DHCP and some unresponsive operating system states.
• In addition the framework ensures that the Window-based servers with more than 30 days of uptime are restarted outside of normal operating hours. Prior to implementing the code it was not unusual to find servers which had not been restarted for several years.
• I created multiple scripts to change the DNS IP address settings in the Hyper-V servers, virtual machines, and DHCP services.
• Via PowerShell I generate reports which enable management to proactively allocate larger blocks of IPv4 addresses to schools. I have also created code which updates the configuration of the respective DHCP scope.
• I implemented and deployed code which creates a centralized nightly backup of the DHCP configuration from each school.
• I receive requests from the SCCM team to create code to enable their processes to execute.
• During Fridays I conduct online classes for interns and the server team.
• Within related internal correspondence my name appears in the list of recipients along with members of management.
• Key technical and educational staff members reach to me for assistance and timely decisions instead of their in-house bureaucratic IT groups.

Information Technology Contractor

New York City Department of Education

Contract

Brooklyn, NY

July 2019 - Present

• Provide support for the Classroom Connectivity Project of school server integration including but not limited to delivery, installation, and break/fix activities.
• Configure physical (Windows 2012 R2 Core) and virtual servers (3 Windows VMs and 2 Linux VMs), Remote Access cards, Active Directory, DNS Services, LAN and network services.
• Troubleshoot and provide support for hardware and software problems during the server integration including, but not limited to, DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
• Create and update documentation of all work effort to support server integration for sites, including design documents and process diagrams
• Perform testing on Servers.
• Interact with the client's end-users and vendors to resolve logistic and hardware issues with equipment.
• Script/automate tasks to improve provisioning and troubleshooting.

Rutgers University New Brunswick, NJ

1986 - 1989

Electrical and Electronics Engineering

Cisco Networking Academy

2018

Cisco CCNA Course

Compu21

2017

Cisco CCNA Course

Compu21

2017

Microsoft Server 2016 MCSE Course

Global Knowledge

2014

Citrix XenApp Course

Global Knowledge

2014

Exchange 2013 Course

Microsoft Certified System Engineer

December 2000

Microsoft, License 2164299

Mastering Windows Server 2019 by Jordan Krause

2019

View my recommendations